Privacy Policy
Last Updated: January 2026
HeargEar.com.au ("we," "us," "our," or "Company") operates the heargear.com.au website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, particularly related to PayID pokies in Australia.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site. By accessing and using heargear.com.au, you acknowledge that you have read and agree to be bound by all the terms of this Privacy Policy.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when signing up, contacting us, or participating in promotions.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, links clicked, referral sources, and interaction patterns.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar tracking technologies (see Cookie Policy below).
- Geolocation Data: Your approximate location based on IP address to ensure compliance with Australian gambling regulations.
2. How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our website and services.
- Analytics: Understanding user behavior, traffic patterns, and website performance through analytics tools.
- Affiliate Tracking: Tracking affiliate commissions, clicks, and conversions when you visit partner casino and gambling websites.
- To send you promotional updates, newsletters, and marketing communications (with your consent).
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and prevent fraudulent activity.
- To personalize your experience on our website.
3. Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality and security.
- Analytics Cookies: Track user behavior to improve site performance and user experience.
- Advertising/Affiliate Cookies: Used to track affiliate referrals and measure campaign effectiveness for partner casinos.
- Third-Party Cookies: Placed by our partners and service providers for analytics, advertising, and functionality.
Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect site functionality. Some partner websites may set their own cookies—please review their privacy policies.
4. Third-Party Links
Our website contains links to external websites, including online casinos, poker machines providers, and affiliated gambling platforms. We are not responsible for the privacy practices, content, or policies of these third-party sites.
Important: Third-party websites have their own privacy policies. We strongly encourage you to review their policies before providing any personal information or engaging in gambling activities. We do not control how external parties collect, use, or protect your data.
By clicking external links, you acknowledge that you are visiting independent websites and agree to their respective terms and privacy policies.
5. Your Rights
As an Australian user, you have certain rights regarding your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs):
- Right of Access: You may request access to personal information we hold about you.
- Right to Correct: You may request correction of inaccurate or outdated information.
- Right to Privacy: You have the right to expect your personal information is handled fairly and securely.
- Right to Opt-Out: You may opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.
If you are accessing this site from the European Union or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR). If you are in the United States, certain state laws (such as CCPA in California) may apply.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Account Information: Retained while your account is active and for a reasonable period thereafter for record-keeping and dispute resolution.
- Analytics Data: Typically retained for up to 24 months.
- Affiliate Tracking Data: Retained for up to 12 months to facilitate commission calculations and reporting.
- Marketing Communications: Retained until you unsubscribe.
When data is no longer needed, we will securely delete or anonymize it. However, we may retain certain information if required by Australian law or for legitimate business purposes.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: heargear.com.au
We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Disclaimer: This website is an affiliate resource for information about PayID pokies in Australia. We do not operate gambling services. Users must be 18 years or older and comply with all applicable Australian gambling laws and regulations. Gambling can be harmful. Please gamble responsibly.