Responsible Gaming
Gaming Should Be Entertainment
At Hear Gear, we believe that online pokies and gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
If you find yourself gambling more than intended or using it as a way to cope with stress or financial difficulties, support is available.
Age Verification
In Australia, you must be 18 years of age or older to participate in gambling activities, including online pokies. We do not permit access to our services by anyone under the legal gambling age.
If you are under 18, please do not use this website or engage in any gambling activities.
Warning Signs of Problem Gambling
Do you recognize any of the following warning signs in yourself or someone you know?
- Chasing losses: Gambling more to try to recover money you've lost
- Hiding gambling activity: Concealing the extent of your gambling from friends or family
- Loss of control: Gambling longer or with more money than planned
- Neglecting responsibilities: Neglecting work, study, or family obligations due to gambling
- Using gambling to escape: Gambling to relieve stress, anxiety, or other emotional problems
- Borrowing money: Borrowing money or going into debt to fund gambling
- Failed attempts to stop: Repeatedly trying and failing to reduce or stop gambling
- Withdrawal symptoms: Feeling irritable or anxious when not gambling
- Relationship problems: Conflicts with family or friends about your gambling
- Financial difficulties: Experiencing money problems as a result of gambling
If you recognize these signs, please seek help immediately.
Self-Help Tools & Controls
Most reputable online gaming operators offer the following responsible gaming tools:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing
- Session Time Limits: Set automatic timeouts to interrupt prolonged gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage you to use these tools to maintain control over your gaming habits.
Support & Counselling Services
If you're struggling with problem gambling, professional help is available. Contact these organizations:
Australia
-
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support for problem gambling -
Gamblers Anonymous Australia
Support groups and peer-to-peer assistance across Australia -
Problem Gambling Services (State-Based)
Contact your state's health or community services for local support
United Kingdom
-
GamCare
Website: www.gamcare.org.uk
Free counselling and information for problem gamblers -
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Other Regions
-
Canada – Responsible Gambling Council
Website: www.responsiblegambling.org -
United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 -
Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and support for problem gambling in German-speaking regions
If You Need Help
Do not hesitate to reach out. Problem gambling is treatable, and seeking help is a sign of strength, not weakness.
Whether you're concerned about your own gambling or that of someone you care about, the organizations listed above provide free, confidential support.
Start your journey to recovery today by contacting Gambling Help Online at www.gamblinghelponline.org.au or by phone for immediate assistance.
This page is part of our commitment to responsible gaming at Hear Gear. We take problem gambling seriously and encourage all users to gamble responsibly and seek help if needed.